NHS Tayside breached data protection rules over its handling of an Eljamel patient’s medical records, a regulator has ruled.
Alan Ogilvie complained to the UK Information Commissioner’s office after he was forced to wait more than four months for his data to be handed over.
The transparency regulator upheld his complaint and said the health board failed to respond to his subject access request in June 2023 within the legal timeframe.
Organisations are expected to reply to requests within one month – and should explain why any delays are necessary if this deadline cannot be met.
The Information Commissioner said Mr Ogilvie had to repeatedly chase up NHS Tayside for his records, since the health board failed to keep him updated.
In the ruling, they said: “It is our view that NHS Tayside has not complied with their data protection obligations.
The Courier (DC Thomson), 31st August 2024 – archived below for public information.
Copyright remains with The Courier (DC Thomson).